Communities are the cultural frame in which individuals live. Community norms set expectations of baseline and exceptional behaviors.
Enterprise community programs can accelerate the knowledge supply chain while connecting employees, helping them feel seen, and giving them access to opportunities.
Engagement is Complex Engagement metrics are challenging because engagement is a spectrum of psychological intensity and is useful in broadly defining how active, interested, and committed people are. That vague general definition was fine – until we started trying to measure engagement. Measuring feelings is always a dicey business and depending on the methodology and
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Coherent leadership is stability and consistency between mindset, thoughts, emotions, language, and behaviors. Coherent leaders know what matters to them, who they are, and how to communicate it. That consistency engenders authentic connections and trust, which results in broader opporating latitude especially when taking strategic risks. Most of us have worked with individuals in leadership
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Work Is a Mess; Exposed by COVID For many years, we as an economy have largely ignored this conflation of these complex influences; metaphorically holding our breath and hoping people figured out how to make the traditional (read: outdated) model of organizational governance and employment work. The strain of that ignorance has fallen mostly on
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Working remotely makes them that much more difficult. Working remotely makes them that much more difficult. My experience has taught me some valuable management lessons.
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Organizations that create compelling collaborative strategies benefit from dramatically lower friction – and lower operational costs. Yet creating these collaborative, engaged, and psychologically safe workplace seems to bedevil most organizations. I believe it is the way we think about and construct business models and strategies. Too often, the non-financial values go unconsidered in business models
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Every organization is scrambling to figure out what the new ‘normal’ looks like and in different phases of building a hybrid workplace. Will everyone be remote most of the time? Will employees be required to return to offices? Something in-between? If so, what does THAT look like? It’s not an easy thing to navigate, especially
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Now available – new research on Enterprise community programs, how they operate, and what impact they have. Digital Workplace Communities in 2021 offers data about the changing visibility and impact of these programs, especially as organizations adjusted to the COVID pandemic and now as they navigate a hybrid workplace. The results are remarkable. Those organizations
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Employees are drowning in the network effects created by the myriad internal and external communications and content channels.The Great Reevaluation is creating such untenable situations for people that they are leaving jobs without first finding another one – even in the U.S. where they risk losing health care. They are doing it against their economic
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