The office of the future is a community center that mashes up space with services and makes a variety of collaborative behaviors easy in ways that make employees’ lives better rather than more complicated. Do that and employees will return again and again because it gives them more than it costs.
read more
It is clear work is changing. The pandemic has helped people and organizations realize that their assumptions about how work had to be were not true. Many of those assumptions like long commutes, frequent travel, and long meetings were significant inhibitors to individual wellness and organizational diversity. At the same time, employees were being asked
read more
Working remotely makes them that much more difficult. Working remotely makes them that much more difficult. My experience has taught me some valuable management lessons.
read more
Creating a collaborative, engaged, and psychologically safe workplace seems to bedevil most organizations. I believe it is the way we think about and construct business models and strategies. Too often, the non-financial values go unconsidered in business models because they can’t easily be quantified financially. Leaders may acknowledge intrinsic values but it doesn’t make it
read more
Every organization is scrambling to figure out what the new ‘normal’ looks like for their workplace. Will everyone be remote most of the time? Will employees be required to return to offices? Something in-between? If so, what does THAT look like? It’s not an easy thing to navigate, especially with Gallup data showing that 48%
read more
I’m thrilled to announce a new report, looking exclusively at enterprise community programs, how they operate, and what impact they have. Digital Workplace Communities in 2021 offers data about the changing visibility and impact of these programs, especially as organizations adjusted to the COVID pandemic and now as they navigate a hybrid workplace. The results
read more
The Great Reevaluation is creating such untenable situations for people that they are leaving jobs without first finding another one – even in the U.S. where they risk losing health care. They are doing it against their economic self-interest. They are doing it because they can no longer tolerate their work environment. This reevaluation has
read more
It’s being called The Great Resignation – this sort-of-but-not-really-post-pandemic economy. Almost every sector is finding it challenging to fill open positions. I spoke with a friend recently who is a tall ship captain and her organization can’t find enough qualified crew members – if it’s happening in such a niche and ‘alternative’ career path it’s
read more
How do you foster trust in groups of people? Our traditional approach is reactive – moderating after the fact. That is important but not sufficient.
read more
Organizational strategies need to adapt to unleash the potential of our organizations but are constrained by outdated mental models.
read more