During the pandemic, there has been a lot of self-congratulatory excitement as organizations went ‘virtual.’ It feels like a lot of the conversation about going back to work focuses on the physical presence — rather than on the behaviors that will enable the flexibility we enjoyed by working remotely.
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The workplace communications crisis
read moreA Crisis of Trust and Community In 2020, the US finds itself in a crisis of trust. Division, not unity, is the norm. Isolation, depression, anxiety, and hatred are creating a toxic and vulnerable society. This cultural vulnerability is being exploited by those who benefit from it — foreign adversaries, the wealthiest 1%, and unscrupulous
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Communities play a critical role in innovation. Whether in the middle ages or now cities, in particular, are critical to innovation. Cities are a type of community that produces a high cadence of collisions between a diverse set of individuals. This collision of people and ideas allows people to converge on what is meaningful and
read moreI attended a Get-out-the-Vote event for Elizabeth Warren in Nashua, New Hampshire, yesterday. I was already a fan — for me, she is simply the smartest person in the race, and that intelligence is combined with phenomenal communication skills, an inclusive approach, and the ability to get sh*t done. It is a compelling package. I
read moreCorporate structures and practices have their roots in racism, which influences our assumptions about leadership, management, and measurement.
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Once a thriving network of creativity, the vast power of the Internet has been consolidated by power brokers that thwart access, hinder economic growth, and reap disproportional rewards. Today, the Internet has consolidated around network monopolies — with disproportionate amounts of traffic being mediated through Google, Facebook, and Amazon. Not only that, those companies have combined
read moreAccounting practices and data architectures keep organizations from digital transformation. Both are often organized around transactions and are lagging indicators.
read moreNo one wants to be told what to do. The more someone tells you what to do or believe, the more you will resist — especially if it is something new. I often show people this picture of my daughter as a baby, getting her first spoonful of solid food. Keep that image in your
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Data insights are critical in understandeing engagement and its impact on performance yet few organizations connect behavior to results.
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