Fostering culture change relies on understanding the individuals you hope to change and personas are a valuable starting point. Personas are an important tool used by strategists and product designers and are critical to understanding the people we are trying to engage. However, how these profiles are framed has a significant impact on the success
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My work with communities for the past decade was focused on how communities align ecosystems in a world of constant adaptation and that work is the foundation of Engaged Organizations’ Theory of Change. In a world of robots, automation, and AI work is changing at an accelerating pace and that means that organizations are changing
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AI is Amazing Technology AI is not new but the release of ChatCPT has inserted AI into daily life. You know it’s mainstream when gardeners are using it for design and planning. It is a great way to fix HTML code. I have really appreciated they way it generates a structure and and draft of
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The range and variety of job titles in the digital workplace, community, and engagement space are wild, making it hard for employers to find qualified candidates and even harder for people with experience to find appropriate jobs. Below are some of the jobs I have found that are currently open in mid-April 2023. What other
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A workplace community program is responsible for building and managing communities within an organization, such as employee resource groups, diversity and inclusion groups, learning communities, communities of practice, affinity groups, and innovation networks.
Community networks provide compelling benefits to organizations in a range of areas including communications efficiency, culture change, speed of innovation, productivity, and employee retention.
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Engagement is a hot word right now. But what does it mean? The answer likely lies in who is using the term, the context, and the orientation. It’s a word that is thrown around a lot. It is rarely clarified, creating the perception of alignment where it does not exist. It’s critical to unpack it
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Communities are the cultural frame in which individuals live. Community norms set expectations of baseline and exceptional behaviors.
Enterprise community programs can accelerate the knowledge supply chain while connecting employees, helping them feel seen, and giving them access to opportunities.
Engagement metrics are challenging to interpret because they are disconnected from business value; tracking behavior is the critical link.
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Coherent leadership is stability and consistency between mindset, thoughts, emotions, language, and behaviors. Coherent leaders know what matters to them, who they are, and how to communicate it. That consistency engenders authentic connections and trust, which results in broader opporating latitude especially when taking strategic risks. Most of us have worked with individuals in leadership
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