Most executives do not think about the strategic cost of data, yet it is creating significant operational costs and adding immense friction for employees across organizations. With the move toward SaaS solutions that allow employees and departments to adopt software without centralized IT oversight, the quantity of organizational data has exploded. In the Marketing space,
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Fostering culture change relies on understanding the individuals you hope to change and personas are a valuable starting point. Personas are an important tool used by strategists and product designers and are critical to understanding the people we are trying to engage. However, how these profiles are framed has a significant impact on the success
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My work with communities for the past decade was focused on how communities align ecosystems in a world of constant adaptation and that work is the foundation of Engaged Organizations’ Theory of Change. In a world of robots, automation, and AI work is changing at an accelerating pace and that means that organizations are changing
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Communities are the cultural frame in which individuals live. Community norms set expectations of baseline and exceptional behaviors.
Enterprise community programs can accelerate the knowledge supply chain while connecting employees, helping them feel seen, and giving them access to opportunities.
Engagement metrics are challenging to interpret because they are disconnected from business value; tracking behavior is the critical link.
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Organizations that create compelling collaborative strategies benefit from dramatically lower friction – and lower operational costs. Yet creating these collaborative, engaged, and psychologically safe workplace seems to bedevil most organizations. I believe it is the way we think about and construct business models and strategies. Too often, the non-financial values go unconsidered in business models
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Every organization is scrambling to figure out what the new ‘normal’ looks like and in different phases of building a hybrid workplace. Will everyone be remote most of the time? Will employees be required to return to offices? Something in-between? If so, what does THAT look like? It’s not an easy thing to navigate, especially
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Now available – new research on Enterprise community programs, how they operate, and what impact they have. Digital Workplace Communities in 2021 offers data about the changing visibility and impact of these programs, especially as organizations adjusted to the COVID pandemic and now as they navigate a hybrid workplace. The results are remarkable. Those organizations
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Organizational strategies need to adapt to unleash the potential of our organizations but are constrained by outdated mental models.
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Data insights are critical in understandeing engagement and its impact on performance yet few organizations connect behavior to results.
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