Engagement is a hot word right now. But what does it mean? The answer likely lies in who is using the term, the context, and the orientation. It’s a word that is thrown around a lot. It is rarely clarified, creating the perception of alignment where it does not exist. It’s critical to unpack it
read moreCommunities are the cultural frame in which individuals live. Community norms set expectations of baseline and exceptional behaviors.
Enterprise community programs can accelerate the knowledge supply chain while connecting employees, helping them feel seen, and giving them access to opportunities.
Engagement is Complex Engagement metrics are challenging because engagement is a spectrum of psychological intensity and is useful in broadly defining how active, interested, and committed people are. That vague general definition was fine – until we started trying to measure engagement. Measuring feelings is always a dicey business and depending on the methodology and
read moreCoherent leadership is stability and consistency between mindset, thoughts, emotions, language, and behaviors. Coherent leaders know what matters to them, who they are, and how to communicate it. That consistency engenders authentic connections and trust, which results in broader opporating latitude especially when taking strategic risks. Most of us have worked with individuals in leadership
read moreBy Nadia Huda Yesterday I learned that although we use the words nice and kind interchangeably, there is an explicit difference. As I reflected back I recognized the need to know the differences explicitly and how it could have saved a lot of heartaches and mental agony caused by self-doubt in my life. But no
read moreWork Is a Mess; Exposed by COVID For many years, we as an economy have largely ignored this conflation of these complex influences; metaphorically holding our breath and hoping people figured out how to make the traditional (read: outdated) model of organizational governance and employment work. The strain of that ignorance has fallen mostly on
read moreWorking remotely makes them that much more difficult. Working remotely makes them that much more difficult. My experience has taught me some valuable management lessons.
read moreNow available – new research on Enterprise community programs, how they operate, and what impact they have. Digital Workplace Communities in 2021 offers data about the changing visibility and impact of these programs, especially as organizations adjusted to the COVID pandemic and now as they navigate a hybrid workplace. The results are remarkable. Those organizations
read moreEmployees are drowning in the network effects created by the myriad internal and external communications and content channels.The Great Reevaluation is creating such untenable situations for people that they are leaving jobs without first finding another one – even in the U.S. where they risk losing health care. They are doing it against their economic
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