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Culture

Engaged Organizations Enterprise Collaboration Technology Is A Mess

The enterprise collaboration technology market has changed significantly since I was IDC’s first social software market analyst in 2007. On the external/customer side, large social networks gobbled up the market, which reverted to a renewed emphasis on advertising vs engagement as social network operators squeezed out more revenue and profits. On the internal side, Microsoft

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The Language of Engagement by Rachel Happe, updated

The Language of Engagement is a communication style that invites response, collaboration, and different perspectives. It is common in education, non-profits, and therapy but used much less frequently in work and business environments. In fact, many best practices in corporate communications, leadership development, and business schools discourage it in favor of declarative language that makes

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Joyful Workplaces Are Essential - Engaged Organizations

Joyful workplaces are not generally strategic goals for senior executives. Engaged maybe. Efficient definitely… but joyful? Executives would do well to reconsider. At first blush, joy seems like a nice to have but it is actually a strategic strength; for employees it is compelling, addictive, and stress-reducing. For organizations, it is a driver of efficiency,

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Want Culture Change? Create Relational Personas

Fostering culture change relies on understanding the individuals you hope to change and personas are a valuable starting point. Personas are an important tool used by strategists and product designers and are critical to understanding the people we are trying to engage. However, how these profiles are framed has a significant impact on the success

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My work with communities for the past decade was focused on how communities align ecosystems in a world of constant adaptation and that work is the foundation of Engaged Organizations’ Theory of Change. In a world of robots, automation, and AI work is changing at an accelerating pace and that means that organizations are changing

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