For those of us who believe in connection, conversation, and collaboration, 2024 was both joyful and heartbreaking. There were tantalizing signs that people would come together and create new, joyful possibilities and too many indications that the mechanistic, controlling, and hierarchical orientation is still limiting what is possible. At the heart of it all is
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The enterprise collaboration technology market has changed significantly since I was IDC’s first social software market analyst in 2007. On the external/customer side, large social networks gobbled up the market, which reverted to a renewed emphasis on advertising vs engagement as social network operators squeezed out more revenue and profits. On the internal side, Microsoft
read moreCorporate structures and practices have their roots in racism, which influences our assumptions about leadership, management, and measurement.
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