OUR PERSPECTIVES We've seen some things over the decades; Explore our perspectives on leadership, culture, and organizational governance. SUBSCRIBE to our Monthly Insights BLOG POSTS IDEAS FROM OUR BLOG The Strategic Cost of Data The Value of Knowledge Work in the Age of AI Joy is Essential 5 Lessons for Executives in Designing Hybrid Workplaces In a Hybrid Workplace, How Does the Office Platform Compare? Want Culture Change? Create Relational Personas Engaged Organizations' Theory of Change The AI Apocalypse and the End of Organizations 30+ Open Digital Workplace and Community Roles: April 2023 RECORDED PRESENTATIONS BOOKS THAT REFERENCE OUR WORK ARTICLES The Future of Work: How to Build a Community-Centric Culture Howspace Blog Calculating the ROI of Customer Engagement Harvard Business Review Building Healthy Online Communities The Scholarly Kitchen Silicon Valley's Boom-Bust: Were Tech Layoffs Preventable? Reworked Top Customer Experience Metrics That Impact Internal Operations CMS Wire The Role of Social Media in Mobility Gartner PODCAST EPISODES How Data Improves Marketing and Community Management Jacob Sanders and Rachel Happe Metacognition, communities of practice, personal knowledge networks, and intrinsic learning Ross Dawson and Rachel Happe The Challenges of Building Communities in Organizations Pilar Orti and Rachel Happe The Future of Communities and Knowledge Management Mercy Harper and Rachel Happe Why Communities Are the Organizational Model of the Future Get Reworked Podcast Going Beyond Engagement: Finding Meaning in Community Data Aberdeen's Intelligent Business Show
