ABOUT
Rachel Happe is a digital workplace strategist and collaboration expert who works at the intersection of technology, governance, leadership, and communications.
Expertise
Ecosystem Strategy
Ecosystem and digital workplace strategies generate shared value for all stakeholders.Collaborative Leadership
Collaborative leaders inspire commitment, model behavior, and maintain firm boundaries.Our Purpose & Values
We work to make organizations work for humans by cultivating connection, joy, and trust.
We collaborate with clients to build community-centric cultures that empower employees, unleash their potential, and foster organizational excellence. We do this by aligning business strategy, operational infrastructure, and management practices in ways that reduce friction and reinforce coherence.
- Workplace Assessments
- Collaborative Strategy Development
- Leadership Coaching
- Operational Advisory
- Tool Shop & Management Resources
Rachel Happe is an organizational and collaboration expert with deep cross-sector experience.
Rachel started Engaged Organizations to help organizations transform for the digital age. Technology, and especially generative AI, has forced a reckoning in how we think about the value of employees and how we organize. By differentiating and designing for both mechanical and human systems in organizations, the potential of each is optimized.
In 2009, prior to Engaged Organizations, Rachel co-founded The Community Roundtable to understand how human systems were optimized and structured. She produced the annual State of Community Management research to understand how the best communities operated and generated shared value and applied that expertise in client work with global organizations, NGOs, and non-profits.
Rachel's career spans roles as a business analyst, consultant, product manager, market analyst, and executive across the education, government, professional services, and technology sectors. This diversity of experience allows her to see patterns in complex environments and pinpoint their root cause, saving clients money and reducing friction for individuals.
Rachel is a sought-after speaker and expert on the impact of technology on engagement, relationships, and culture and has keynoted at conferences like Enterprise 2.0, DeFrag, JiveWorld, APQC, Higher Logic's Super Forum, and Social Now.
She is a 2023 Top 50 Remote Work Advocate by Mobeus Software and a Lucidea Knowledge Management Thought Leader.
Rachel writes for Reworked and serves as an industry judge for the Constellation Super Nova awards and the Reworked IMPACT awards. She is a Research Fellow at the Team Flow Institute.