Engaged Organization’s Cultural Maturity Model is a framework that defines the competencies and attributes that contribute to a community-centric culture within a team, group, organization, or social network. Community-centric cultures are those in which individuals feel seen, valued, and empowered.
Strong community cultures generate shared value for every stakeholder group within them. For organizations, strong community cultures improve efficiency, accelerate change, and increase innovation. For individuals, strong community cultures increase networks, trust, learning, and leadership skills.
Community Competencies
The Cultural Maturity Model identifies a set of competencies and how are adapted to prioritize inclusion, engagement, and shared value – which addressed together result in and reinforce a community-centric culture.
Strategy
Community-centric strategies define a shared purpose and shared value for every key stakeholder group within a network.Leadership
Culture
Management
Programming
Governance
Technology
Metrics
The CMM Can Be Used to:
- Audit and reflect on progress
- Identify gaps and opportunities
- Support operational alignment
- Benchmark progress
The CMM Can Not:
- Tell you what to do
- Prioritize investments
- Explain the current reality
How Community-Centric is Your Strategy?
Does your organization, group, or program strategy disproportionately benefit one stakeholder group? That is common but not inevitable.
Community strategies – those defined by shared purpose and shared value – generate more value for every stakeholder than they contribute. That return on investment motivates engagement, buy-in, and discretionary effort.