Perspectives on The Digital Workplace

After a twelve-year run at The Community Roundtable, I am transitioning to a new venture reflective of the work I want to pursue more closely at this time. TheCR will...

During the pandemic, there has been a lot of self-congratulatory excitement as organizations went ‘virtual.’ It feels like a lot of the conversation about going back to work focuses on...

Do you work in or with an organization? Are you overwhelmed?  Do I even need to ask?  Organizational communications in 2020 is in crisis. Communications channels and content have exploded. Information...

Communities play a critical role in innovation. Whether in the middle ages or now cities, in particular, are critical to innovation. Cities are a type of community that produces a...

Everyone wants engagement, but few know how to measure it. In an age of options, engagement is a key indicator of attention, commitment, and ultimately, success. Most engagement analytics are...