In a world of robots, automation, and AI, employees’ work is changing. Employees will transact less and discuss more; complete fewer tasks and spend more time reflecting; create less and design more. The uniquely human value employees can offer in a world of automation is building trusting relationships, caring for others, facilitating alignment, recognizing opportunities, creatingread more
Engagement is a hot word right now. But what does it mean? The answer likely lies in who is using the term, the context, and the orientation. It’s a word that is thrown around a lot. It is rarely clarified, creating the perception of alignment where it does not exist. It’s critical to unpack itread more
Communities are the cultural frame in which individuals live. Community norms set expectations of baseline and exceptional behaviors.
Enterprise community programs can accelerate the knowledge supply chain while connecting employees, helping them feel seen, and giving them access to opportunities.
Engagement is Complex Engagement is a spectrum of psychological intensity and is useful to broadly discuss how active, interested, and committed people are. That vague general definition was all fine… until we started trying to measure engagement. Measuring feelings is always a dicey business and depending on the methodology and tools used, the approaches varyread more
The office of the future is a community center that mashes up space with services and makes a variety of collaborative behaviors easy in ways that make employees’ lives better rather than more complicated. Do that and employees will return again and again because it gives them more than it costs.read more
By Nadia Huda Yesterday I learned that although we use the words nice and kind interchangeably, there is an explicit difference. As I reflected back I recognized the need to know the differences explicitly and how it could have saved a lot of heartaches and mental agony caused by self-doubt in my life. But noread more
The Great Reevaluation is creating such untenable situations for people that they are leaving jobs without first finding another one – even in the U.S. where they risk losing health care. They are doing it against their economic self-interest. They are doing it because they can no longer tolerate their work environment. This reevaluation hasread more